Privacy Policy


The Crossing Point

1.Your personal data- what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

2. Who are we?
The Trustees of The Crossing Point are the Data Controller (contact details below). This means it decides how your personal data is processed and for what purposes.

3. The information we hold about you
Depending on the circumstances of your relationship with The Crossing Point, we may hold some or all of the following information about you:

  • Your name and address
  • Your date of birth
  • Your contact details and emergency contact details
  • Your National Insurance number
  • Your marital status
  • Your earnings
  • Your pension
  • Details of your bank account
  • Your tax code
    Personal data is stored both electronically and manually.

4. How do we process your personal data?
The Trustees comply with their obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We use your personal data for the following purposes:
To manage our employees and volunteers;
To enable us to provide a service for the benefit of the public in the Merseyside area;
To administer client records;
To fundraise and promote the interests of the charity;
To maintain our own accounts and records (including the processing of gift aid applications);
To inform you of news, events, activities and services being run by The Crossing Point;

5. What is the legal basis for processing your personal data?
Processing is necessary for the Legitimate Interests of the data controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject.

-Processing is carried out by a not –for- profit body with a philosophical aim provided:

– The processing relates only to clients and workers or former clients/workers (or those who have regular contact with us in connection with those purposes); and

 -There is no disclosure to a third party without consent.

6. Sharing your personal data.
Your personal data will be treated as strictly confidential and will only be shared with other people in The Crossing Point in order to carry out a service for purposes connected with The Crossing Point. We will only share your data with third parties outside The Crossing Point with your consent. 

7. How long do we keep your personal data?
We keep data in accordance with the guidelines set out in our Data Protection Guidelines – available from our office.

Specifically, we retain employment contracts, employee details while employment is still current and client details while cases are current; gift aid declarations and associated paperwork for up to 6 years after the calendar year to which they relate; and some statutory information permanently.

8. Your rights and your personal data.
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

-The right to request a copy of your personal data which The Crossing Point holds about you;

-The right to request that The Crossing Point corrects any personal data if it is found to be inaccurate or out of date;

-The right to request your personal data is erased where it is no longer necessary for The Crossing Point to retain such data;

-The right to withdraw your consent to the processing at any time;

-The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

-The right to object to the processing of personal data, (where applicable).

-The right to lodge a complaint with the Information Commissioners Office.

9. Further processing.
If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

10. Contact details.
To exercise all relevant rights, queries or complaints please in the first instance contact:

-GDPR Data Compliance Officer, Linda Dalton, The Crossing Point, 2 Jubilee Drive, Kensington, Liverpool, L7 8SL

-Or via our Facebook page

You can contact the Information Commissioner’s Office on 03031231113 or

via e-mail

Or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.